Website Manager

Purpose 

In this role, you will be jointly responsible for the management and maintenance of all 7IM group websites. As a key member of the Marketing & Communications team, the role will involve ensuring our online presence is engaging, up-to-date, and aligned with our brand and business objectives. Alongside the Marketing & Communications team, you will collaborate closely with various teams, including Sales, Operations, and Compliance, to enhance user experience, implement digital strategies, and support the firm's growth.

Responsibilities 

• Website Maintenance and Updates: Regularly update website content, ensuring accuracy, relevance, and alignment with brand guidelines.
• Content Management: Utilise multiple content management systems (CMS) to upload and manage website content, including articles, press releases, and multimedia elements.
• User Experience Optimisation: Monitor website performance and user feedback to identify areas for improvement, enhancing navigation, accessibility, and overall user experience. Produce ideas and implement new modules to the website that could help improve UX.
• SEO and Analytics: Implement SEO best practices to improve search engine rankings and monitor website analytics to track performance, providing regular reports and insights.
• Collaboration: Work closely with the Marketing & Communications team and our agencies to execute campaigns and support event promotions. Coordinate with our external web developers for quarterly releases, IT for technical support and Compliance to ensure all content meets regulatory standards.
• Project Management: Lead website-related projects, such as redesigns or new feature implementations, ensuring timely delivery and alignment with business objectives.
• Quality Assurance: Conduct regular audits to ensure website content is accurate, up-to-date, and free of errors, maintaining high standards of quality and professionalism.
• Innovation: Utilise analytics and stay abreast of industry trends and emerging technologies to propose and implement innovative solutions that enhance our digital presence.
• Quarterly releases: Raise tickets for our web developers to fix any bugs or request new modules to improve UX on the website. Assist in the testing of said tickets prior to the release going live.

Skills 

• Technical Proficiency: Experience with content management systems (CMS), basic HTML/CSS, and familiarity with web design principles.
• Analytical Skills: Ability to interpret website analytics and user behaviour data to inform decisions and strategies.
• Attention to Detail: Meticulous in ensuring content accuracy and consistency across all web platforms.
• Communication: Strong verbal and written communication skills, capable of articulating technical concepts to non-technical stakeholders.
• Organisational Skills: Ability to manage multiple projects and website domains simultaneously, prioritising tasks effectively to meet deadlines.
• Team Player: Collaborative mindset with the ability to work effectively across various departments.

Knowledge 

• Proven experience in website management, preferably within the financial services sector.
• Familiarity with SEO practices and web analytics tools (e.g., Google Analytics, Hotjar)
• Knowledge and understanding of UX/UI along with associated tools (e.g. Figma)
• Familiarity with security protocols (e.g. SSL certificates)
• Knowledge of social media integration with website
• Knowledge of cookie integration and management (e.g., OneTrust)
• Knowledge of video editing tools is advantageous (e.g., Vimeo)
• Understanding of regulatory requirements in financial services is advantageous.

Qualifications 

• No specific qualifications are required, but degrees or qualifications in marketing, communications or IT would be desirable. 

Other relevant information 

• Reports to Head of Corporate Communications
• Occasional travel to the Edinburgh office may be required.
• Occasional work outside the usual business hours may be required.
• The successful candidate will be a team player, self-motivated, adaptable and resilient. 
• The candidate will need to understand and subscribe to 7IM’s mission and tenets and in particular, the Code of Conduct.